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FAQs

My order is a gift and I want it shipped to another address, how do I do this ?

At Checkout you will see an option to put in 'Billing Address' and 'Delivery Address'. Or save time by opening an account where we will store your details." . '

How will my parcel arrive?

Your order will come wrapped in tissue or in the product’s own polythene dust jacket/bag, depending on the product purchased and then inside a Royal Mail parcel box with bubble wrap so that your item is not damaged. " . '

Is my personal information secure on your site?

Your privacy is extremely important to us and we do everything in our power to ensure your details are completely confidential. The contact information provided by you when making a purchase is secured with Secure Socket Layer (SSL) encryption. The information will be used solely by us and we do not distribute or display any information you entrust to us or allow any third party access to your personal information unless legally obliged.

All transactions are in £ Sterling. The security measures put in place to ensure your card number is encrypted, mean that you can buy with total confidence that our purchase is risk-free.

What payment methods do you accept?

All payments are made via our secure online payment process and we accept payments through Paypal. You DO NOT have to have a Paypal account to use this service. When you checkout you will be transferred to the Paypal website to proceed with the checkout process. You may use your checking account if you have a Paypal Account, or you may use a valid credit card to complete your payment and you will not be required to create an account.

However, if you choose to sign up for a Paypal account, your credit card information can be stored with Paypal making checkout simpler and faster the next time you visit us.

We do accept payment by cheque but goods will not be dispatched until payment has cleared

Please note: We do not capture or store your credit card details on our site. The payment service provider handles all card transactions in a secure encrypted environment

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What's New?
Personalised Pink Name Plaque 

This is a really sweet padded personali...

Personalised Pink Name Plaque
£15.00   | Add to Cart
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